If you’re a restaurant, bar, or business owner looking for a seamless way to order custom silicone coasters that match your brand, we’ve got you covered. Our straightforward 5-step process is designed to be hassle-free, with a dedicated account manager guiding you every step of the way to ensure quality and on-time delivery.
1. Needs Communication & Personalized Consultation
Start by sharing your key requirements: tell us the size, thickness, and color you want for your silicone coasters, along with your logo, artwork, or promotional message details. Don't forget to mention your order quantity, intended use (like bar promotions, restaurant table settings, or event giveaways), and any special needs—such as non-slip surfaces, food-safe material certifications, or heat resistance for hot drinks. Our sales team will reach out within 6 hours, offer free material advice tailored to your project, and share design tips to make your coasters stand out.
2. Free Design Drafts & Artwork ConfirmationOur in-house designers will turn your ideas into 1–2 detailed 3D renderings, complete with pattern placement, color matching previews, and precise dimension labels. You can ask for unlimited free revisions—whether you want to tweak the logo size, adjust color shades, or refine the layout—until the design is exactly what you envision. Once you approve the final draft,we will arrange the production of the sample moulds.
3. Sample Production & Quality Verification
we'll move on to making a physical sample. Most silicone coaster samples are ready in 3–5 business days, crafted strictly to the confirmed design specs. You'll get to check the sample's texture, how crisp the logo prints are, and whether the size fits your needs perfectly. Mass production only begins once you give the sample a thumbs-up. If you need changes, we'll redo the sample for free—no extra cost, no hidden fees.
4. Bulk Production & Real-Time Progress Updates
Once the sample is approved, our factory will start bulk manufacturing. The production timeline depends on your order volume—regular orders usually take 7–15 business days to finish. We know you'll want to stay in the loop, so we'll send you progress updates regularly. If you'd like, we can also share photos or short videos of your coasters being made, so you can see exactly how your order is coming along.
5. Full Quality Inspection, Shipping & After-Sales Support
Before shipping, every single coaster goes through a 100% quality check. We'll make sure there are no defects, and that every piece matches the sample. Then, we'll ship the order using your preferred logistics method—whether it's sea freight, air freight, or courier service—and send you the tracking number right away. If you spot any quality issues within 7 business days of receiving your order, just let us know, and we'll resolve the problem quickly.